Storm hits at 9pm. The call comes in. Who's answering?
Lead costs from Angi, LSAs, and Facebook are climbing while quality is dropping — and a $200 lead that hits voicemail is a $200 lead that goes to the next contractor on the list. Cyntera picks up, qualifies the job, and books the estimate or the emergency dispatch on the right crew's schedule.
The phone problem you already know.
- Lead costs $75–$250 each from shared platforms — and any one that hits voicemail is paid for and lost.
- Storm calls come in nights and weekends; missing them means losing the supplement work to a competitor with a 24/7 line.
- Estimate requests pile up and the office runs them in batches — by the time someone calls back, the homeowner has already signed.
Tuned to roofing & contractors, not bolted on.
- 24/7 pickup for estimate requests, emergency dispatch, and warranty calls
- Qualifies on roof type, age, insurance vs retail, address, and urgency — captured on the first call
- Books real slots on your estimator or crew calendar with a 48-hour minimum lead time
- Routes emergency leak / storm calls to the on-call number you designate, with full context
- SMS confirmation + reminder before the appointment — fewer no-shows on free estimates
Questions roofing & contractors ask.
Will it know the difference between an insurance job and retail?
Yes. We tune the qualification rubric to your sales process during onboarding — insurance vs retail, residential vs commercial, what gets routed to a sales rep vs scheduled directly. Anything outside the rubric gets flagged for a human.
Does it integrate with AccuLynx, JobNimbus, or Roofr?
We push the lead, the transcript, and the booking into your CRM at the moment of capture. AccuLynx, JobNimbus, Roofr, Leap — covered. Anything else, we hand it off via Zapier or webhook.
What about emergency dispatch in the middle of the night?
Emergency calls (active leak, storm damage, exposed deck) get captured fully, then forwarded to the on-call number you designate with the full context already in hand. The homeowner doesn't have to repeat themselves at 2am.
Book a 20-minute walkthrough.
We'll show you a live receptionist call, look at your current call volume, and tell you straight whether Cyntera fits — or doesn't.
Call our live demo line and have a real conversation with the receptionist.