Stop losing jobs to voicemail.
When you're under a sink, on a roof, or running a service call, the phone rings somewhere else. Cyntera picks up, qualifies the job, and books the visit on your calendar — so the next ring isn't a missed customer headed to your competitor.
The phone problem you already know.
- Most calls come in while you're already on a job — and most go to voicemail.
- Customers calling a plumber, electrician, or HVAC tech don't leave a message. They call the next listing.
- Quoting urgency over the phone is hard to do in 30 seconds between tasks; CSR booked-call rate slips and good leads get pushed to next week.
Tuned to trades & home services, not bolted on.
- 24/7 pickup in your business voice — no IVR, no robotic menu
- Captures address, problem description, system type, and urgency on the first call
- Books real slots on your calendar with a 48-hour minimum lead time, respecting on-call rotation
- Sends a confirmation SMS + reminder before the visit — fewer no-shows
- Forwards anything ambiguous (commercial bids, complaints) to a human you designate
Questions trades & home services ask.
Will it know the difference between a clogged drain and a burst pipe?
Yes. We tune the qualification rubric to your service catalog during onboarding — emergency vs scheduled, residential vs commercial, your specific dispatch rules. Anything outside the rubric gets routed to a human you designate.
Does it work with ServiceTitan, Housecall Pro, or FieldEdge?
We push the customer, job, and booking into ServiceTitan, Housecall Pro, FieldEdge, or whichever FSM you run. The dispatcher sees a normal job, not a screenshot of a transcript.
What about pricing? Customers always ask for a number.
We give the answer you'd give: 'It depends on what we find on-site, but our service call starts at $X.' If you don't want pricing on the phone at all, we say that — politely, with a reason.
Book a 20-minute walkthrough.
We'll show you a live receptionist call, look at your current call volume, and tell you straight whether Cyntera fits — or doesn't.
Call our live demo line and have a real conversation with the receptionist.